Your privacy is our responsibility

1. Introduction and Applicability

This Privacy Policy ("Policy") applies to all members ("you", "user") who use the website and services of the 88c8 platform ("we", "our"). It has been prepared for players in Bangladesh and follows Bangladesh-standard data protection principles.

By using the 88c8 website or application, you fully agree to the terms of this Policy. Please read this Policy carefully before creating an account, making a deposit, or using any service on our platform.

This Policy may be updated at any time. If any significant changes are made, we will notify you at your registered email. The latest version will always be available on this page.

2. What information we collect

88c8 only collects information that is necessary for the smooth operation of our services. We refrain from collecting unnecessary or excessive data.

2.1 Information provided directly by you

Information you provide during account registration and use of our services:

• Full name (as per national ID card)
• Email address and mobile number
• Date of birth (for age verification — 21+ only)
• Payment information (bKash, Nagad, Rocket, bank account details)
• Identity verification documents (national ID card or passport details)
• Messages and information provided when contacting the support team

2.2 Automatically collected information

When you use our website or app, the following information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Login time, session duration, and activity history
• Game play history, bets, and transaction records
• Information collected through cookies and similar tracking technologies

2.3 Information received from third parties

In certain cases, we may collect information from our verification partners for the purpose of identity verification and fraud prevention. In these cases, we only receive the minimum necessary information.

3. Purpose of data use

Collected information is used only for specific, legitimate, and transparent purposes. 88c8 never sells your information to third parties for marketing purposes.

We do not use your information for any purpose beyond those listed above. If in the future we need to use your information for a new purpose, we will obtain your prior consent.

4. Data security measures

88c8 applies industry-standard, top-level security measures to protect your personal information. Our security framework is divided into the following layers:

4.1 Technical security

• SSL (Secure Socket Layer) encryption — ensures a secure connection for all data transfers
• Encrypted database storage — stored data is protected with strong encryption
• Two-Factor Authentication — extra security for account access
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing

4.2 Operational security

• Only authorized staff can access your information
• Strict data confidentiality training for all staff
• Detailed audit logs of data access are maintained
• Data Processing Agreements (DPA) with third parties are mandatory

5. Data sharing and third parties

88c8 does not sell, rent, or share your information with any third party for marketing purposes. However, sharing information may be necessary in the following limited circumstances:

5.1 Service provider partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure management. These partners only receive the information needed to provide their specific service and are bound to comply with our strict privacy standards.

5.2 Legal obligations

In response to court orders, legal investigations, or lawful demands from legitimate authorities, we may be required to disclose relevant information. In such cases, we will always provide only the minimum necessary information and will attempt to notify you if permitted by law.

5.3 Fraud and abuse prevention

For account security, anti-money laundering (AML), and detection of fraudulent activity, limited information may be shared with industry-standard security organizations.

5.4 Business changes

In the event of a company merger, acquisition, or other business change, your information may be transferred. However, the new entity will also be required to comply fully with the terms of this Policy, and you will be notified in advance.

6. Cookies and tracking technologies

The 88c8 website uses cookies and similar technologies to improve your experience and ensure platform functionality.

6.1 Types of cookies

• Essential cookies: Required for login sessions, security, and core functionality — these cannot be disabled
• Functional cookies: To remember your language preferences and layout settings
• Analytics cookies: To analyze platform usage patterns and improve our services

6.2 Cookie controls

You can disable non-essential cookies by changing your browser settings. However, disabling some cookies may cause certain platform features to not work properly. Contact our support team for detailed guidance.

7. Data retention period

88c8 stores your information only for as long as necessary. The retention period depends on the type of information and legal requirements:

• Account information: At least five years after account closure — to meet legal obligations
• Transaction records: From the date of each transaction for the period required by applicable law
• Support chat logs: Up to one year after the issue is resolved
• Marketing preferences: Until you withdraw your consent
• Cookie data: When the specific cookie expires or when you delete it

After the set period, your information is securely deleted or permanently anonymized so that you can no longer be identified in any way.

8. Your rights

88c8 believes that every user should have full control over their own information. You have the following rights:

8.1 Right to access

You have the right to request information about what data we hold about you. We generally respond to such requests within 30 days.

8.2 Right to correction

If your information is incorrect or incomplete, you may request a correction. Corrections will be made as soon as possible after the request is received.

8.3 Right to deletion

In certain circumstances you may request that your information be deleted. However, if there is a legal obligation to retain the data, complete deletion may not be possible.

8.4 Right to restrict processing

In some circumstances you may request a temporary restriction on the processing of your information, although this may affect some services.

8.5 Right to data portability

You may request your provided information in a structured, commonly used format.

9. Protection of minors

88c8 provides services only to those aged 21 or above. We do not knowingly collect or process the information of any person under the age of 21.

If we become aware that information belonging to a minor has been collected, we will immediately close that account and delete all associated information. If a parent or legal guardian believes their child's information is held by us, please contact us immediately.

10. Changes to the policy

88c8 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification with details of the changes sent to your registered email
• A clear notification when you log in to the platform
• Publication of the update date and a summary of changes on this page

Continued use of the platform after changes will be taken to mean that you have accepted the updated policy. If you do not agree to the new terms, you may request to close your account.